Planning Alerts and Lotus Notes
Posted by Alan on December 7, 2008
We did a proof of concept of PPS Planning for a prospect and one of the items we had to test was the concept of alerts being delivered via Lotus Notes for email. This prospect has Domino at the back-end and Lotus Notes for the email client. To make our lives easier we just set up the SMTP service on the POC box. I was told by their Domino/Notes administrator we could have also done SMTP via Domino/Notes functionality directly, but he felt this was easier and had no problem supporting SMTP in their environment.
So we sent out the alert for some test assignments and they rendered perfectly within the Lotus Notes email client interface. This was nice to see, but wasn’t really that big a surprise. I was pretty confident this part would work.
What was a surprise, and a very nice one at that, was that within Notes you could click on the link that PPS generates in the email and with no problem Excel would launch, PPS would connect and the user’s assignment would render.
So from an end-user point of view, PPS alerts in Domino/Notes is just like using Exchange/Outlook, only with a lot uglier interface. Now if only we could change the text within the email itself…